Business NETVIGATOR offers multi-channel customer access for serving your business. Apart from the PCCW account managers, the 24-hour customer hotlines and email inquiry service, we also have customer representatives at PCCW Shops in business districts and customer service centers expecting your visits.

Email Inquiry

	Any message for us? Please fill in the below information and send to us. * Company Name: * Contact Person: Mr Mrs Ms Miss Dr Prof First name:  Last name:  * Telephone Number: Area Code: number: * Email: Supplementary information: * What industry does your company belong to ? Industry : -- Please Select -- ASSOCIATIONS BANKING BUSINESS & PROFESSIONAL SERVICES CONSTRUCTIONS EDUCATION SERVICES FINANCE & INVESTMENT GOVERNMENT & CONSULATES HEALTH & VETERINARY HOTEL INSURANCE MANUFACTURING PERSONAL SERVICES RESTAURANTS RETAILS TELECOMMUNICATIONS TRADING TRANSPORTATION & LOGISTIC SERVICES TRAVEL AGENTS UTILITIES WHOLESALE Business Nature : -- Please Select -- Company Size : -- No. of employees -- 1 2 - 4 5 - 9 10 - 19 20 - 49 50 - 99 100 - 499 500 - 999 over 1000 Does your company has Internet access already? Yes No Is your company using corporate mobile services? Yes No Does your company has office or factory in mainland China? Yes No * Mandatory fields Message:

Customer Service Hotline and Email

	Customer Service Hotline Customer Service Email Technical Service Email Metro Internet Access 2888 2010 ATM 2888 2010 Dedicated Internet Access 2888 2010 Always-on Symmetric 2888 2010 Always-on Asymmetric 10088 @WORK "Premier" Multi-Access 2888 1616 @WORK Multi-Access 10088 @WORK Ultra Line 10088 PCCW EasyWatch Service 10088

PCCW Shops

	District Address Telephone Mon-Sat Sunday & Public Holiday Hong Kong Island Causeway Bay Yee Woo Street Shop G3, G/F McDonald's Building, 46-54 Yee Woo Street, Causeway Bay, HK. 2881 8898 10:00 - 22:00 11:00 - 21:00 Central G/F, Far East Consortium Building, 113 Des Voeux Road, Central, Hong Kong 2543 0603 10:00 - 22:00 12:00 - 19:00 Queen's Road Central G/F and M/F, No.118 Queen's Road Central, Central, HK 2888 3326 10:00 - 20:00 12:00 - 19:00 Wanchai Shop B, G/F, 93-99 Wanchai Road, Wanchai, HK. 2575 6829 10:00 - 21:00 11:00 - 20:00 Kowloon Mongkok Sai Yeung Choi St G-1/F, 168-176 Sai Yeung Choi St., Mongkok, Kln. 2394 8131 10:00 - 21:00 12:00 - 21:00 New Territories Tsuen Wan Sha Tsui Rd G/F, No.280 Sha Tsui Road, Tsuen Wan, NT. 2439 0931 11:00 - 21:00 11:00 - 21:00 Shatin Shop No.616, Level 6, Phase 1, New Town Plaza, Shatin, NT. 2883 9808 11:00 - 22:00 10:00 - 22:00
Customer Service Center
	PCCW Customer Service Center - Business Customer Address: Causeway Bay: 10/F East Exchange Tower, 38 Leighton Road, Causeway Bay, Hong Kong (MTR Causeway Bay Station Exit A, opposite to Lee Theatre Plaza) Wan Chai: Basement, Lockhart Exchange, 3 Hennessy Road, Wan Chai, Hong Kong (MTR Wan Chai Exit B1, next to Asian House) Mong Kok: 9/F, Mongkok Exchange, 37 Bute Street, Mong Kok, Kowloon (MTR Prince Edward Station Exit B2, opposite to Pioneer Center) Tsuen Wan: G/F, Tsuen Wan Exchange, 303 Castle Peak Road, Tsuen Wan, New Territories (MTR Tsuen Wan Station Exit A, opposite to Tsuen Kam Center) Hours: Mondays to Saturdays: 08:30 – 20:00 (for both personal and business customers) Inquiries: 10088 (Business Customer Hotline)